TNM is on Monday giving out 15 minutes of free talk time to all its customers for calling fellow TNM subscribers for three days as one way of saying “thank you” to the customers.
Announcing the offer last Friday, TNM chief commercial officer, Daniel Makata, said the mobile phone operator decided to reward its customers with free talk time as a token of appreciation for their support towards the company and particularly its Mpamba money transfer service.
“We are grateful for the support that we are getting on Mpamba as evidenced by an increase in uptake of the service by Malawians. Last week our customers experienced intermittent services on Mpamba but we would like to report that all the problems have been resolved and the service has been restored to full capacity,” said Makata.
He said TNM customers can now continue to transact and enjoy a wide range of services offered on Mpamba.
Makata said customers are now realising the benefits of using Mpamba for various transactions and that they are benefitting from the convenience and great time and money saving that mobile money offers.
Makata said the increase in the growth of Mpamba transactions demonstrates the critical value of TNM’s mobile money service as a catalyst for socio-economic development through mobile payments.
“Mobile money is the new culture in business and personal life. Our Mpamba service was designed to add value to the country’s economy by helping improve national payments and consumer transactions. The intrinsic increase in Mpamba transactions underscores the service’s utility,” he said.
He reaffirmed company’s commitment to ensuring that Mpamba services are responding to the needs of customers and Malawians as the whole.
Over one million TNM customers are registered on Mpamba.
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