Multichoice to crack down bogus agents

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Digital Satellite television operator MultiChoice is undertaking a programme to combat illegal DStv operations in Southern Africa, Malawi inclusive.

The programme will include carrying out visits to unregistered operators claiming to be DStv agents in the country.

According to a statement issued by Multichoice, there is an influx of bogus agents promoting illegal provision of South African accounts to users in Malawi.

“In terms of international copyright laws, MultiChoice South Africa can only provide its services to people resident in South Africa due to channels being authorised for reception in South Africa only.

All operators providing DStv connections and support services in Malawi are bound by the law to ensure that DStv services in Malawi are those that are legitimately provided for in this country, and they may not connect Malawians to DStv services in South Africa,” reads part of the statement.

It further said the action by the agents is illegal and could result in criminal actions against both the service providers and customers taking up the offers.

“Illegal agents carry no guarantee of service quality and there is no means of enforcing adherence to DStv standards, it is clear that a number of bogus operators are promoting access by Malawians to DStv services sourced in South Africa, an act that is illegal and in flagrant violation of international copy rights regulations,” reads part of the statement.


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