In a bid to ensure effective communication between institutions and their clientele, TNM has launched new customer care centres to help companies process customer information and feedback.
The facilities are being offered through the TNM Business Services Division which will see TNM using integrated mobile and broadband communication technology to power up communication centres and help organisations become more efficient.
“With these customer care centres, large, medium and smallsize companies, government departments will have a chance to receive inquiries and give feedback from their clients or customers through a combination of voice mobile phone technology, SMS and e-mail,” said TNM Chief Commercial Officer, Dan Makata, at a ceremony to mark the official launch of the facilities.
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