In a bid to improve customer experience and access to its products and services, Malawi\u2019s leading mobile and internet service provider TNM has announced the opening of a high-technology outlet at Gateway Mall in Lilongwe and the expansion of its shop network from 16 to 24 nationwide.<\/p>\n
The hi-tech shop offers an experiential platform to showcase latest mobile communications devices and services available through TNM, which is the carrier network for Smart Data and Internet in Malawi.<\/p>\n
TNM Chief Commercial Officer Daniel Makata said the opening of the new shop aims to bring its services closer and create a conducive environment for TNM to interact with its customers.<\/p>\n
\u201cThe new shop provide more space and therefore increase our customer-care touch points. We are always striving to improve the customer experience through provision of a customer-friendly and centric environment by bringing services closer to our valued customers,\u201d said Makata.<\/p>\n
He said the firm has also extended its shop opening and closing hours to give more time for customers to transact.<\/p>\n
\u201cInitially TNM shops were opening at 7:30 am and closing at 5:00 pm but now they will be opening at 7:30 am and closing at 7:00 pm. We hope this will carter for the increase in demand of our services as we bring it closer to customers and serve them better\u201d<\/p>\n
These new shops, among others, offer the all Mpamba transactions, sim card replacements, airtime purchases, all post-paid services, general inquiries and other TNM related services. The shops have been opened in Nchalo, Blantyre, Zomba, Lilongwe, Ntcheu, Kasungu, Mangochi, Mzimba, Mzuzu and Karonga among others.<\/p>\n","protected":false},"excerpt":{"rendered":"
In a bid to improve customer experience and access to its products and services, Malawi\u2019s leading mobile and internet service provider TNM has announced the opening of a high-technology outlet at Gateway Mall in Lilongwe and the expansion of its shop network from 16 to 24 nationwide. The hi-tech shop offers an experiential platform to […]<\/p>\n","protected":false},"author":3,"featured_media":22011,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-22004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/posts\/22004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/comments?post=22004"}],"version-history":[{"count":1,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/posts\/22004\/revisions"}],"predecessor-version":[{"id":22012,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/posts\/22004\/revisions\/22012"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/media\/22011"}],"wp:attachment":[{"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/media?parent=22004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/categories?post=22004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/archive.times.mw\/index.php\/wp-json\/wp\/v2\/tags?post=22004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}